Principles of Organization Behavior
In the modern world, every organization strives to get a larger share of the industrial market. The competition is stiff among companies, each striving to the largest market share by offering quality products and services to enhance customers’ experience and increase revenue. Organizations offering similar or slightly differentiated products may opt to merge their operation to dominate the market. Also, state governments have various agencies whose aim is to provide services to the citizens. For instance, the industry of health has different organizations that provide healthcare services to public. Some of them are non-profit organizations and the government funds their operations to ensure quality and timely provision of healthcare. In some cases, organizations offer almost similar services or only slightly differentiated. This increases a burden to the government and duplication of services. Additionally, the quality of services provided is less satisfying since each organization expects the other one to provide the services and by the end of the day, the public does not benefit from what has been funded by the government. The government may opt to merge the agencies to streamline their operation for the benefits of its citizens. At a certain point, two or more competitors may find it better to merge to improve their operation, secure bigger market share, and gain confidence from their consumers. They initiate the merging process and lay down procedures and policies that will govern all activities of the more prominent organizations including sharing of profits and expenses.
The administration may find it necessary to merge the departments to cut cost and enhance the quality of service provision. In Michigan, the state government joined the Department of Human Services (DHS) and the Department of Community Health (DCH) to form Department of Health and Human Services (DHHS). The paper covers brief information and responsibilities of DHS, DCH, and DHHS, the theories of organization behavior, as well as the strategies how to successfully merge DHS and DCH without creating conflicts.
The Department of Community Health
The establishment of DCH took place in 1996 by executive order, consolidating the former Citizens Health and Mental Health Departments with the program of Medicaid (Radin, 2010). A year later, programs for providing services to physically impaired individuals and that of adult home care, office offering services to victims of crime, and to aging persons were transferred from other departments to the DCH (Healthfinder.gov, 2017). The budget of DCH has been increasing steadily since its formation and it was $ 16, 634 million in 2014 (Michigan.gov, 2017). The outcome intended from the DCH consolidation was to refocus health