What time is the most convenient for you to discuss my order issues?
Our work schedule is stable. We work 24/7 and provide online assistance at any time convenient for you.
I have just been informed that my research paper requires an additional page. Can I get an extra page added to my assignment?
It is easy to find the Additional Order option in your account next to the main order. After you submit the order form, you will have to pay for the extra order. The writer will see the orders linked. Still, if you would like to get the additional order placed for you, you can ask our support representatives for help.
I keep seeing the gray color of the option after I click to submit and proceed with the order form.
Some formats and sizes of the files are not supported on the website. If you try attaching them, the order form will not be submitted. You can submit the order without any files and then just upload them to the Files section. Another variant is either to forward all the materials via live chat or email them directly to the company, mentioning the ID of the order.
If my paper is complicated, will you handle it?
We founded a universal company that can handle all kinds of orders. Whatever level you have chosen, we can cope well both with the high school essays and Ph.D. dissertations. To be sure, you can start with emailing or forwarding all the instructions via live chat prior to making your order payment. Thus, we will check with the experts in relevant fields whether they can do the needful timely.
How can I resolve the issues I experience with my order payment?
We cannot resolve the payment issues directly, but we can recommend effective ways out of challenging situations. Provided that you have certain payment issues, you can start with trying some other method of payment or another credit/debit card. If that does not work, you can use a different laptop, smartphone, or PC or at least change the browser. It is always easier to discuss every specific case directly with the agents of our customer support. Note that you can contact them 24/7.
Is there any option to track the assignment and see how the order is processed?
Use your account for tracing all order details. The status of your paper is visible all the time. If it is viewed as “Payment Verification,” there is an issue with your payment and you have to check why it has not gone through. Email us the receipt or make another try, clicking on the button “Pay now.” If the status you see is “Processing,” it means that the writer is working on the requirements and you can discuss any of the aspects with him/her in messages. You can download the assignment and review it immediately if the order status is “Sent/Completed.”
How soon will the writer be assigned to my paper?
We try to assign the order to a suitable expert as soon as possible. Typically, assigning the order takes several minutes. In some cases, it may take up to several hours. The urgency of the order, its complexity, and covered discipline are the factors that determine how quickly the writer will be assigned.
Could you provide me with a paper draft?
No problem, this option is available in your order form. Just add it and you will get a 1-page draft after half of the deadline you have set expires. This option requires an extra payment.
Will I be informed about the writer who will work on my paper?
You can check the option ‘Writer’ in your customer’s account. If the order is already assigned, you will be able to see the writer’s ID in the corresponding field.
I have accidentally pushed the wrong button and selected an incorrect length of the paper / type of the order / deadline / level of academic writing. Can I change the submitted details?
After you have submitted the order form, no editing can be done. Still, the customer support team can make the changes you need if you promptly inform them about the issue. The new requirements may cause a change in the order price, so the price difference will be calculated by a support agent and you will have to cover it to have the changes applied.
There is some issue with the web page. The order form cannot be submitted and I lose details every time I try.
Please note that there are some restrictions on the sizes of files that can be uploaded. If you are trying to submit the order form with some large files attached, it will be impossible to finalize the order placement. You can just email the files to our customer support or send them via a live chat, placing the order without the attachments in the meanwhile.
Will you keep our cooperation confidential?
We carefully protect the personal data of our customers and guarantee that their information including e-mail, phone number, and name won`t be disclosed to third parties.
What assignment type should I choose?
If you are not sure what kind of service you need to order, don't hesitate to get in touch with our friendly support team. After a thorough study of your instructions, one of our managers will guide you on the writing service that should be ordered.
Will my paper be delivered on time?
Yes, definitely. We guarantee timely delivery of all orders because we know that our customers rely on us. When placing the order, make sure to choose an appropriate urgency and we will do our best to meet it.
Is it possible to shorten the deadline?
In accordance with our policies, our customers are supposed to receive their papers within the deadlines allocated. If you would like to receive your paper earlier, you will need to place a compensation order to cover the price difference. If you are having any difficulties with it, do not hesitate to contact our support managers and they will handle your request professionally.
Can you do my online test?
Sure, we specialize in taking online exams of different kinds. To receive our online test assistance, you will need to take the following steps: Choose an “Online test” order type and provide us with all the important requirements for your task. Also, you will need to upload all the lectures and readings that will help your assistant pass your test successfully; Indicate the accurate date for your test completion. Make sure to mention the time zone of the exam; Provide your login details so that the writer could access your test. As soon as you are done with placing the order, we will assign an appropriate specialist, who will get prepared for your test and pass it successfully.
What is your pricing policy?
The cost of your order depends only on three factors: deadline, academic level, and length. To figure out the final price for your order before placing it, you can check our “Prices” section or contact our support team and one of our managers will assist you.
Can you complete urgent tasks?
Our writers have vast experience in completing urgent assignments. However, we highly recommend you get in touch with our support team and ask our managers if your urgent task can be completed. Once you receive the confirmation, you can place an order.
I have already done a part of my paper. Can you finish it for me?
Of course, we can finalize your paper. You will just need to provide us with a detailed description of your task, as well as the part that was already completed by you.
Do you guarantee grades?
Each professor evaluates academic works differently, thus we cannot guarantee any grades. However, we do guarantee high quality, original content, and free revisions upon request.
Can I talk to my writer somehow?
You are free to chat with your writer in our convenient message system using your personal account. In case of having an urgent question or inquiry, you just need to get in touch with our support managers through Live Chat as they are working 24 hours per day for your convenience.
How can I be sure that I will receive an original paper?
Providing our customers with authentic papers is one of our primary guarantees. As such, we carefully check every written paper through reliable plagiarism-detection tools before sending it to your account.
What about references and bibliography?
We provide a reference list for free. Yes, you only need to place an order, and our essay writer will include a free bibliography to make your project perfect!
What are your responsibilities?
As soon as the customer places the order, we start looking for the most appropriate writer to meet their instructions. Besides, we guarantee 24/7 support to all our clients. Our support managers provide our customers with all kinds of assistance they may need. Finally, one can be sure that their paper will be delivered without any delays because we are also responsible for the timely delivery.
Who will work on my paper?
Once your order is verified in our system, we will start searching for the most appropriate writer, who will take good care of your task. This writer will have an excellent background and expertise in your topic.
Will my personal information be shared with someone else?
What format do you use for your papers?
We follow standard formatting requirements, which include 1-inch margins on all sides, 12 point Times New Roman, and double-spacing. If your formatting requirements differ from our standards, please, do not forget to specify them when you are placing your order.
How do I place the order?
Please, visit our order form page. Use our order form to provide the fullest information regarding your paper topic, the number of pages, deadline, and the required number of sources. Please, leave detailed comments on how you expect your paper to look. You may also include any additional information regarding your course, specific writing style requirements, etc. The more detailed instructions you provide the better chances you have to get a top-quality work. Your paper will be exactly what you need to earn the best grade.
What if I don’t like the paper?
If you need any essential changes to be made to your paper, we will revise it for free.
Where can I find a final paper?
Here is a simple way to download your paper. Go to My Orders section – Completed orders – Click on the order ID – Find the final paper in the Files section. In case of having any difficulties with downloading your paper, you will just need to get in touch with our support managers and they will gladly assist you.